Drayage Directory

draymen displayed:  3039

search for draymen

dispatch software links

LoadMatch.com is where you match up loads to equipment

Drayage.com simply lists draymen and their services.


104 Total Reviews
---------------------------------
38   Profit Tools view
20   custom built view
11   Compcare view
10   TMW view
9   Trinium view
8   PCS Software view
4   none / t-cards view
2   Creative Systems view
1   GTG Technology view
1   Saucio Systems view

Here are the results of my informal survey. Hope this helps you decide which intermodal dispatch software works best for your company. It is interesting how the opinions vary quite a bit. Thank you for your input. Be sure to click on a name to narrow the results. ~Jason
SHOW ONLY:    Compcare    Creative Systems    GTG Technology    none / t-cards    PCS Software    Profit Tools    Saucio Systems    TMW    Trinium    custom-built   
CURRENT SYSTEM COMMENT / REVIEW
Profit Tools
posted 12-Nov-08
60 drivers
Pricing wise, I think Profit Tools is in line with their pricing compared to others out there that I have looked at. Their customer service is also very good. They have people there to handle any situation, people that have actually been dispatchers before, so they better understand the needs of the trucking company. I believe the system works great within our operation. It is fully customizable to each customer, something other companies won’t even attempt.
Profit Tools
posted 12-Nov-08
200 drivers
We use Profit Tools, pricing is good compared to other packages. I’m not thrilled with time we are spend on entries, don’t have anything to compare with. PT customer service is good.
custom built
posted 12-Nov-08
15 drivers
Our software is one that I wrote. It is Linux based. There are a couple of other companies using it, but I don't make it generally available.
Profit Tools
posted 12-Nov-08
20 drivers
We use Profit Tools. It is great.
Profit Tools
posted 12-Nov-08
3 drivers
We use Profit Tool. We do like the system but I have no way to compare it to the others.
Trinium
posted 13-Nov-08
100 drivers
We have recently purchased Trinium following a good deal of research into the available programs. It was our finding that most of the software options do not cater to the intermodal industry. Thus far we have found Trinium to be a major asset to our operation as it makes the day to day business run much smoother and is highly configurable. As far as the customer service that is offered by Trinium, I have absolutely no complaints, the contacts that we have work very diligently to ensure our questions/concerns are addressed promptly and their communication with our office during the purchasing, training, and post deployment has been phenomenal. In terms of cost I will say that they were expensive, although I will stick to the adage “You get what you pay for”. Between the actual function of the product and the support offered by the developers/technicians/support team, I feel that our company has chosen the best option on the market for any intermodal company.
custom built
posted 14-Nov-08
12 drivers
I believe just what I have seen that TMW is the best, but there are still some things they can improve on with the intermodal piece of their software. We are still using our own software program and it works fine, but we are looking at buying the TMW program. Some of the programs you mention are very expensive.
custom built
posted 14-Nov-08
30 drivers
We had a system installed a few years ago called Maddocks (was bought out by TMW, a couple of years ago, I think) The program was a horror story for Intermodal, and after 6 months I pulled the plug on it and went back to our old program that is no longer supported. Fortunately for me, the guy who developed it is also my IT guy now, so he keeps it running for us. I was approached by TMW after the takeover, had a few phone calls from them and promises to look into the problem, then nothing (just like Maddocks). So I don’t need to tell you what I think of their customer service I have looked at a couple of systems and Profit Tools looks to be the best for Intermodal. They have been chasing me for years and I know them quite well. When I bought our system it came down to a decision between Maddocks & Profit Tools, and I made the wrong one. Pricing wise, Profit Tools looks to be the best value for the money.
custom built
posted 14-Nov-08
30 drivers
I am still working with my custom made program. But realistically, am going to have to get a new system soon. It would facilitate a lot of POD requests, etc. I have seen Trinium. That system looks pretty good. And I just requested info on Profit Tools, I still need to look at that one.
Profit Tools
posted 14-Nov-08
65 drivers
We are using Profit Tools, the system works well with our operations, customer service is a little weak, and cost is constant with other software companies (expensive).
Profit Tools
posted 14-Nov-08
30 drivers
Profit Tools is still our dispatch software and we are extremely pleased with our choice. Our dispatchers are happy with the ease of assigning and terminating dispatches. They have tailored the dispatch screens to fit our needs. The billing and settlements are easy as well once the accounting functions are applied. Their customer service is professional and quick to respond to any of our needs. Price-wise we feel they are moderately priced but the savings for us came in the ability to track and reduce our per diem costs through a much thorough tracking process.
TMW
posted 14-Nov-08
10 drivers
We use TMW company wide. It’s an okay system.
custom built
posted 14-Nov-08
12 drivers
Honestly, I have never used any of the software you listed below. Our software was created in house. The person who created it is actually looking for other companies to sell it to. It is so easy and everyone here in my office loves it. It is very user friendly.
TMW
posted 14-Nov-08
9 drivers
I have not worked with any other dispatch software other than TMW but I’ve heard good things about Profit Tools.In my opinion, I think that TMW is definitely more customer friendly in giving them the updates/status on their loads. I do not think TMW is as user friendly as it could be because we have found flaws in it that we do not like but have to work around. The customer service entry part of TMW is easy once you are trained properly but the dispatch part is still a little hard to get used to. As far as how the system is working out for our operation, it is going well. It takes some time to teach the drivers how to read the loadcards that they are given but I think there is a little too much information that the driver doesn’t need.
TMW
posted 14-Nov-08
32 drivers
We use TMW and we are very happy with it. I am unsure of the pricing.
TMW
posted 14-Nov-08
90 drivers
Since we use TMW I have nothing to compare it with...We really like TMW for truckload and brokerage. There are probably options that we dont' use for intermodal which would make it rock but as we use TMW I'd call it adequate.
Compcare
posted 14-Nov-08
52 drivers
We use the Compcare system VIntermodal. We have had no problems and get great customer service from them. I thought the price was reasonable. I have seen other systems out there and they all have something that I like, but overall the Compcare system is very reliable.
custom built
posted 14-Nov-08
65 drivers
We are still using our custom program. However, it is a little outdated and is currently being rewritten to reflect some of the changes that have occured in the industry and in our operations. We are very happy with what we have, and are excited about the new system once its finished. I can't really speak to the off the shelf products. I'm not familar with many of them. We feel like the price to have it redone is very fair for everything it will do including trailer tracking and storage/ per diem issues. Since we are so diverse handling intermodal domestic, international, and also OTR with our own equipment, the off the shelf programs we did look at all lacked something in one area or another.
Profit Tools
posted 14-Nov-08
35 drivers
We use TMW ....It's not that bad but it works mainly with trailer loads not designed for container but we manage.
TMW
posted 14-Nov-08
(no driver count)
We presently use TMW. Basically good for presenting from the field; operation billing and driver information for corporate invoicing and settlement.We are in process of rolling out to all our Intermodal facilities a new operational dispatch, billing and settlement software program to all 47 of our facilities.This system is in house designed specifically by and for Intermodal use. No more of Intermodal as an after thought in trucking software.
TMW
posted 14-Nov-08
30 drivers
TMW and the system is great for invoicing and basic tracking however the per diem tracking is non existent without crystal report supplementals and even then it is not not great at per diem tracking. From my past experience Vilden Systems has one of the best Intermodal systems in existenance.
Trinium
posted 14-Nov-08
61 drivers
We use Trinium. We have had their dispatch software for over 5 years now. It works great. They work well with us and can address what ever Customer Service issues we have.
Profit Tools
posted 14-Nov-08
35 drivers
We’ve been using Profit Tools for a little over a year now. We compared them and CSC when we were looking invest and found Profit Tools to be much more user friendly and economical. It was such a drastic change to our operations that we’re just now comfortable with it. I would say it is a very good program and we have a had a positive experience with their customer service. Since we purchased it, I believe that CSC was bought out by someone else, not sure who. A company that we had spoken to during our search that was using CSC has since switched over to Profit Tools. The only complaint that I’d have right now is in regards to EDI. We only use EDI with one customer,and it has not gone very well. There are some areas in which Profit Tools hasn’t quite come through in my opinion. For instance, our customer's system allows for two fields to populate with pick up/delivery times in order to accommodate appointment windows. PT only has one window available. This was causing EDI transmissions from our system to change appointments in their system, causing it to appear as though we were late for appointments, etc. etc. PT still hasn’t really come up with a good solution to the problem. I’m not sure if the EDI experience will be better with any other customers, but this experience has made me very hesitant to pursue. My only other concern is that PT will only operate using a Windows Server. Our old system used a Linux Server, which I’ve been told is much more secure than a Windows Server. We haven’t had any problems related to this, but it’s still a concern as we’re now 100% computer based. If the server shuts down, we’re out of business. We use interface with @Roads for our mobile communications. It utilizes our existing Nextel two-way radios, a much much cheaper option than say installing Qualcomm. It’s worked pretty well from a pure dispatch standpoint. Orders are sent and received well and drivers are able to plug in status events through a fairly simple process. However I’m not very satisfied with their GPS capabilities. Also, I can’t get any real driver or tractor data. Often the GPS on certain drivers is disabled so I cannot pull up their history.
Compcare
posted 14-Nov-08
15 drivers
We use VIntermodal Manager by Compcare Services. This application works well with all our terminals, but it has been customized and tweaked until it was exactly what we wanted. Their customer service is also very good. Pricing is comparable to other applications on the market especially considering its functionality and the fact that it is customized to our particular needs. We use if for dispatching, driver pay and invoicing - all one application.
Profit Tools
posted 14-Nov-08
40 drivers
We are just getting used to Profit Tools and it is too early to tell.
Profit Tools
posted 14-Nov-08
15 drivers
We are currently running on Profit Tools, we started working with it back in September and so far it is ok. Our previous software that we were running on was Trinium. You have your ups and downs to both programs but for the most part if you run company trucks or using quick books for your accounting than Profit Tools might be the one for you, Profit Tools tailored a special dispatch board for us which was very helpful. However, Trinium was preferred in our office by dispatch, payroll etc. but it did not work well with quick books.
TMW
posted 14-Nov-08
18 drivers
We use TMW (Truckmate) and have had loads of problems over the past 4 years. Customer service is poor and slow. Take a look at Cargowise or McLeod.
Trinium
posted 14-Nov-08
175 drivers
We use Trinium and I have been extremely happy with our software and more importantly their team. Customer service has been great and very responsive. New features are coming on board on a consistent basis that are directly applicable to our operations. Up front pricing I thought was a little steep, but after my experience with them I consider it a good investment.
custom built
posted 14-Nov-08
100 drivers
Hard to answer. We built our own systems (starting in 1981) which, in our opinion, remain the best for our purposes. We're always on the cutting edge on IT so using a canned system would be going backward for us. We are familiar with Trinium which seems to offer a good product and is well supported.
Profit Tools
posted 14-Nov-08
25 drivers
We’re using Profit Tools for our intermodal business and Keypoint for trucking.Profit Tools gets the job done, however I think the consensus is that they are due for an update….
custom built
posted 14-Nov-08
45 drivers
We write our own software.I have seen Profit Tools and it seems like it does a good job. Not sure how pricey it is.
Profit Tools
posted 14-Nov-08
22 drivers
Profit Tools the best guaranteed.
custom built
posted 14-Nov-08
100 drivers
We do not use any of those systems….we had a programmer develop our own program as trucking is just part of our business. We looked at several different ones years ago but none could do all that we wanted. So, we had one made that meets our own needs.
Profit Tools
posted 14-Nov-08
21 drivers
We are extremely happy with Profit Tools.
PCS Software
posted 14-Nov-08
30 drivers
We are currently using PCS. We’ve been using it since 2005, and it does an ok job for what we use it for. Of course I’m comparing it to AS400 and McLeod, which are 2 of the best systems in the industry in my opinion. PCS is one of the more affordable systems that we researched, and still offered what we needed. Our representative is very helpful and in the past, they’ve accommodated us with any programming additions we’ve asked for. Overall, considering the options available, price, and customer service, I would rate it a C+.
Trinium
posted 14-Nov-08
185 drivers
Trinium eliminated much of the stress in our dispatch group. Drivers using Nextel phones with Java applications are able to receive dispatches and accept and update them which eliminates much of the direct communication with dispatch. A single good dispatcher can easily handle 80-100 drivers. Since everything is real time everyone in the company has visibility to the process.I haven’t survey other dispatch software over the last 3 years so there may be something new or improved in the market. As a starting point I would look at Trinium and Varipro.I’m trying to figure out which companies to work with...and I’ve heard many things about Profit Tools, Trinium, TMW, etc. I’ve not looked a Profit Tools but have looked a many others. Many of the vendors offer an “intermodal” module but typically the software is designed for truckload, rail with some minor mods. I never found them to be flexible enough to handle all modes of transportation. Varipro is another program that is quite flexible and lower cost. We had used them in the past but ran into some probs with their accounting modules – was years ago and I’m sure they have rectified the issue by now. We use Trinium. Their customer service is OK – about what I have experienced with other software vendors.
Profit Tools
posted 14-Nov-08
30 drivers
We use Profit Tools and are very happy with their product and customer service.We do not consider their pricing too high as it allowed us to improve our overall dispatch operations and increase our ability to handle many more containers without a equal increase in personnel.We feel they offer a great product at an affordable price and they back up what they offer.
Profit Tools
posted 14-Nov-08
125 drivers
We have been using profit tools for more than a year now. We are very happy with the program. It is user friendly and the program is designed in a way it makes a lot of sense. We have become more efficient in our dispatching, customer service and accounting. In addition, it is easy to keep up to date our driver and equipment database. All in the same program.I'm not very familiar with the other two programs. However, I understand that Trinium is more cumbersome to use and learn, no to mention expensive. The pricing for Profit tools is very reasonable even for a small company like ours.The customer service profit tools provides is the best. The technical people provide quality service and they are very accessible.Overall we are very satisfied with our decision to purchase profit tools.
custom built
posted 14-Nov-08
67 drivers
We currently have our own system that was designed for us. It does not have all the capability of the Profit Tools program but it also was 1/5th the cost. I looked at their software a few years ago and I felt it was too pricey. Our current dispatchers have 10-20 years experience in the industry and feel there is no need to have an expensive program to aid them in dispatch. Although those who use Profit Tools swear by it.
Profit Tools
posted 14-Nov-08
12 drivers
We use TMW it is very powerful, lot of work on front end. We have integrated it with a lot though. Such as Onbase for imaging. We will be far ahead of curve when we are complete. I could talk about this at nausim, I think is the future.
Compcare
posted 14-Nov-08
45 drivers
We are still using Compcare.We have developed a very strong relationship and are very pleased with their service. Earlier this year, we did look around at other softwares, trying to get a better understanding of how other companies programs work. We are just really happy with what we have, their customer service is wonderful and they are always making updates to make their software better.We think we are getting a great service for what we are paying.
Profit Tools
posted 14-Nov-08
20 drivers
I have been with Profit Tools for 9 years now and I am happy. However it is the only one that I have used. Their prices are a lot higher now than in 1999 but I think they are fair. Customer service is good as long as you need it during East Coast time. (6am – 3pm on the West)
TMW
posted 14-Nov-08
(no driver count)
We currently use TMW to dispatch all our drivers. I think the system is great to work with once you get involved in it.Customer service is very good with our problems we have.
Profit Tools
posted 14-Nov-08
27 drivers
I do have Profit Tools but unfortunately I cannot give you any idea of how it works . I have been trying to set this up for the last 7 months and have not had time to do it as of yet. I hope to get on line with it by the end of the year.
Profit Tools
posted 14-Nov-08
65 drivers
We just started using Profit Tools this year and absolutely love it. I have seen a few different software systems and we investigated many before making our final decision and found them to be the best out there to fit our needs. We started training with Profit Tools in April and have been going full force since May. The price was a little high, but in the first few months it had already shown a drastic improvement in our customer service and per diem areas. In the long run the price was good compared to the services the system offered us. Profit Tools has constant upgrades and releases with improvements to the system that have proved to be very useful. They are very quick to answer questions and set up training as needed for various tools.
Profit Tools
posted 14-Nov-08
20 drivers
We really like Profit Tools. Their price is reasonable and the customer service is good. We do not use all the bells and whistles but are completely satisfied with their product.
PCS Software
posted 14-Nov-08
80 drivers
We use PCS Software, just because its good for drayage but our primary lane of business is Over The Road Regional.
TMW
posted 14-Nov-08
30 drivers
The decision to use TMW Systems for our dispatch was done before I started. However, I’ve been told they did some comparison against various other software and felt this was the best value for the services. We have the ability to interface with our trucks communication, receiving and send Electronic communications. They have also developed the functionality to send out load tenders but isn’t something we currently require. Their customer service is very good as they work to solve any problems and is covered under their 18% annual maintenance fee, excluding support for customizations.
Profit Tools
posted 14-Nov-08
65 drivers
We have been using it since 1996 and would not be able to run our business (intermodal or any other aspect) if we did not have it. There is a ton of functionality available that we have not even tapped yet. The customers service is terrific and more importantly, they are very thorough with training an set up, which is the most important aspect of these ERP programs. I believe the pricing is competitive and definitely a value considering all that comes with the software.
PCS Software
posted 14-Nov-08
12 drivers
We use express 16 made by PCS software. I looked at all of the ones below and found that this system was a more integrated intermodal system that provides full accounting. One of the issues with Profit Tools is they did not have full reporting. The pricing is actually a little lower than Profit Tools, not sure on the others.
custom built
posted 14-Nov-08
28 drivers
We designed a system on our own that we are happy with. We have not purchased any of the below mentioned systems
Profit Tools
posted 14-Nov-08
14 drivers
We use Profit Tools. I’m very pleased with the program as a whole- however, we are currently using perhaps half of its capabilities and as such it is very expensive. I purchased it with the notion of future growth and that it would be the only software we would ever need for dispatch, settlements, tracking/tracing, and a boatload of other stuff. While this I believe is still the case, in the short term it is a costly program. In the long term it will be more valuable to us as we grow and use more of it and thus a much better deal. Their customer service is good – but not cheap. Their tech’s know their stuff to be sure and are skilled in all the areas that I’ve had dealings with them in. In short, In my opinion, it’s a great program, no doubt about it – if you can afford it! Is it competitively priced? Probably so. Is it worth it? I believe it is.
PCS Software
posted 14-Nov-08
10 drivers
We use PCS program. It is good for our local drayage and over the road divisions. PCS is out of Woodlands, Tx. and their customer service is excellent. I've been using PCS for several years, so I don't know about their competition.
Compcare
posted 14-Nov-08
15 drivers
I currently us Vintermodal by Compcare and its great. The filters scheme allows you to do wonderful things. It’s a system that with proper training you can discover all the great things that’s it has to offer. We have not experienced major problems with our daily operations due to remote log in to the server allowing our buddy’s over at Compcare to remotely log in to our server at any giving time and fix whatever glitch we might be experiencing at the moment that it occurs and that’s great when it comes to cost why’s as far as IT’s are concerned and well of course there is a monthly fee to have this service but its workable. Overall price for this system is not to bad giving the fact that you just reduced cost in a number of things because of the power the systems gives you to be able to view and able to react to potential out of pocket expenses such as demurrage, storage, etc.
Trinium
posted 14-Nov-08
52 drivers
We are very happy with the performance of our Trinium software. We have had issues with bugs in the upgrades that maybe should have been eliminated in testing before release but they have been farily quick to correct those issues. Our biggest headache has been interfacing with Quickbooks but they have worked many hour gratis to correct those problems.
Compcare
posted 14-Nov-08
10 drivers
We are still using Comp-care. It works good. We have never had any problems with them. Their pricing is competitive. I’m not sure about the other dispatch software out there. This is all we have.
custom built
posted 14-Nov-08
15 drivers
Our software was customized just for us. We did look into Profit Tolls but at the end it worked out to be too expensive.
Compcare
posted 14-Nov-08
50 drivers
We have been with Compcare for 15 years plus and they have evolved with us very well. They are very responsive to our needs and do allot of custom programming for us at a very reasonable cost. I have not really looked at any other systems for many years so I am not real familiar with the others. The Compcare program has worked well for us.
PCS Software
posted 14-Nov-08
38 drivers
We are still using PCS Express and it works well for us. Their support and customer service is good and I recommend them. Been with them for 8 years and glad of it.
Profit Tools
posted 14-Nov-08
35 drivers
PROFIT TOOLS by a long shot…
Compcare
posted 14-Nov-08
20 drivers
I am working with Compcare Services. Price wise, I think they are great with everything they are giving me. The customer service has been fabulous. Joel Katz has gone out of his way for me. We have not gone online yet. There have been things holding us up but not on CompCare Services part.
Trinium
posted 14-Nov-08
12 drivers
I think the system is working out great for us and I have never had a problem with customer service although I have not used them much.I have not heard anyone complain about the Trinium system at all. I do not know the cost for the Trinium system though.I have used Profit Tools at another job and I know a few people using it and that system is also very user friendly but I think they are very expensive. I did use TMS not TMW at RTL but they are horrible and the cust serv dept is not helpful at all and they charge you for every little thing like if you sneeze.
Profit Tools
posted 14-Nov-08
40 drivers
We're very happy with Profit Tools. I'm not familiar with any other intermodal software so I can't offer an opinion.
Compcare
posted 14-Nov-08
85 drivers
I don't know much about the other software out there.Yes Compcare - I do know I love what I got. Support is great, updated yearly, and the people listen and give you what you want.I feel pricing is very fair, we use EDI for a few customers and the service fee is minimal as far as I'm concern.
Profit Tools
posted 14-Nov-08
25 drivers
We currently use Profit Tools, It does a good job. I don't like the settlements portion of it, but settlements are always a complicated issue. And P&L reports are also impossible to get out of it. It's able to track and trace everything, goes to steel roads and updates for you....we don't use it--didn't want to pay for it.Before we signed up with Profit Tools, Trinium was the other guys I really liked but they cost more than Profit Tools and I found Profit Tools to interface better with quick books (my accounting software). The customer service at PT is really good, the guys are a nice group to work with. overall I am happy with it.
Profit Tools
posted 14-Nov-08
150 drivers
We have recently purchased Profit Tools and are happy with it so far. Price was a little higher than I would have liked.
Profit Tools
posted 14-Nov-08
15 drivers
I have Profit Tool. I really do not have anything to compare it with. It works well for us. Profit Tools customer service seem pretty responsive. They do call back right away if we do have an issue. I think their prices are reasonable from what I can see. I just went back and looked and I have been using since 9/2004. So in 4 years I think everything has went very well.
custom built
posted 14-Nov-08
30 drivers
Not sure what you are looking for, but don’t have enough knowledge to speak of other dispatch software packages.I have heard the names, but don’t know anybody who has used them to be able to speak of them either.Our dispatch software is/was made specific for us. Works well for city & road intermodal dispatch. It works for rail & truck brokerage – but not as well as some may desire.Overall – accomplishes desired task.We were first customer of the company who wrote our program – I think does a fair job in responding to our needs – not always as quickly as desired, but fair. Any self-made software packages in today’s environment isn’t cheap, but is a far cry over the manual system(s) used prior to having package written.
Profit Tools
posted 14-Nov-08
20 drivers
We use Profit Tools and it seems to work well. I have no experience with others so I can’t compare it to anything cost wise. It can be expensive to add additional modules as time goes on.
Profit Tools
posted 14-Nov-08
15 drivers
My only experience with dispatch software was with profit tools. I find this software has alot of great features for an individual smaller company. The problems I encountered using this system where; it was very difficult to clear orders out of the system once they where completed. And there was no training manual for profit tools to train current or new employees. Most of the function I learned where from other employees or by accident. And it was very expensive to have a trainer come out to for a day to train your employees. I would make sure profit tools has a really good training tutorial available at no extra cost.
Trinium
posted 14-Nov-08
100 drivers
We use Trinium. It’s the best as far as we are concerned. We have no issues with it or the company at all. Customer service is great. Their pricing is fine.
Compcare
posted 15-Nov-08
50 drivers
By far the best I’ve seen Comp Care Services in Long Beach CA http://www.compcareservices.com/comcar/ Their primary products are all intermodal based - dispatch, equipment control, imaging, etc. They have quite a client list all across the country.
Profit Tools
posted 17-Nov-08
35 drivers
Overall a good system, but the extra modules and billable time can add up.
PCS Software
posted 17-Nov-08
48 drivers
We currently use PCS-Express and have been mostly happy with it. Although I was impressed with Profit Tools we chose PCS for the integrated accounting package and over-all cost effective pricing. The folks at PCS have always been helpful and the continued development of the program has been great. Although we are primarily an intermodal drayage company, we have multiple divisions that handle truckload and LTL cargo. The full range of cargo/equipment tracking and the integrated accounting module makes PCS the best bang for our buck…
none / t-cards
posted 24-Nov-08
20 drivers
We do not use any dispatch software. 90 % percent of our intermodal runs are dedicated. We are looking to expand very soon I will be looking to buy software program. I have heard TRINIUM is very good.
custom built
posted 24-Nov-08
10 drivers
We use a modified version on Microsoft Access. We tried Profit Tools a while ago, but gave up on it. It required constant updating and seemed way too cumbersome. Most companies use a T Card board, which also requires constant updating, as well as dispatchers wandering back in forth in front of a huge board. Our system allows us to do all our dispatching from our desks. I have yet to see a true software application for dispatch. I know of several people who have invested in systems but eventually gave up on them. The two greatest needs are simplicity and effectiveness, and unfortunately they are always cumbersome in order to be effective.
Profit Tools
posted 24-Nov-08
(no driver count)
Yes, we still use Profit Tools. The system works well - lots of text fields & flexibility in the program - there are some features we don't use, and there are neat features I keep discovering. Customer service is good. Pricing isn't extremely high but isn't exactly low either - somewhere in between.
Compcare
posted 1-Dec-08
100 drivers
I have used TL2000 which was a nightmare. We use CompCare, and I love them. Their system allowed us to customize our dispatch screens to work efficiently for exactly what we do. Their customer service is excellent. I consider their pricing to be average with their competition. Their system is so user friendly that it is very easy to train new employees how to use it in a minimal amount of time. It is very user friendly, and if you make a mistake, you can easily correct it without an act of congress. It can do so many things, they really should use me as a salesman because I could go on and on about them. CompCare has done some really awesome things with their product, and they keep upgrading it which has allowed me to focus on other important issues which has enhanced my business
PCS Software
posted 2-Dec-08
40 drivers
We still have trans-plus but they have been sold and are only concentrating on the moving industry. PCS Software is what I have been using on a smaller scale and I love it. I know they run about $3000.00 per user but I know they cut us a good deal but I don’t have the numbers. I know some friends who have TMW and love it. I think they are much higher dollar though.
none / t-cards
posted 2-Dec-08
38 drivers
We use paper...pricing is very low by the way :)
Creative Systems
posted 2-Dec-08
20 drivers
TMW – I like Haven’t heard of the others Still using CSI- High priced, no customer service, just over all bad
Creative Systems
posted 3-Dec-08
30 drivers
You’re asking the million dollar question. I thought you were enamored of Profit Tools—that’s why we looked so closely at them. Our current software is Creative Systems out of Chicago. We are replacing it first quarter next year. I haven’t yet decided with what. I do like Profit tools, so they are still in the running. I am also looking at EI Solution, Tailored Logistics and Trinium. No one seems to have a system developed for the domestic Intermodal carrier…..its all for import/export moves.
Profit Tools
posted 3-Dec-08
10 drivers
Yes, we’re still using Profit Tools. We also looked at Trinium, which probably would have worked OK, too. Among other things, the deciding factor was the sales rep from Profit Tools. He kept us informed, answered our questions, stayed in touch, but did not pressure us. All the programs I looked at seemed awfully pricey to me. I knew that they weren’t really out of line, though, because we had tried to develop a system of our own several years ago, and it would have cost us an arm and a leg. We’ve been pleased with Profit Tools. The only feature that gave us problems was the driver settlement package. We still haven’t made the switch to let Profit Tools do our driver pay yet, but expect to take the plunge in the next few months. There were some problems involving the way we pay drivers the fuel surcharge vs. the way PT handles the task. We pay whatever rate each customer pays us, but PT calculates one standard rate across all loads. Customer service has been excellent. We often call when we’re stuck, and we always reach a knowledgeable person right away. They haven’t nickel-and-dimed us with charges, either. They rarely bill us for the small stuff. We use their Track and Trace module, too, to track our inbound loads. This meets our needs, mostly, although there are some things we still use Steelroads and the Norfolk Southern website to do. It was a big step for us to switch from the card system to Profit Tools, but I don’t think any of us regrets the decision. Sure, we have days when we curse the program and computers in general, but those days are rare. I hope this information helps.
Saucio Systems
posted 3-Dec-08
18 drivers
I am very happy with Saucio I pay only $25.00 for web service in the last 4 years I have called customer service may be 2-3 times only and this eliminates the confusion of paying to drivers you can trace by the load # on which check you paid ,amount and date,same with the bills recievables also.
custom built
posted 3-Dec-08
6 drivers
Yes, we still you computerized T-cards. www.teecards.com Although it’s not like the other programs because it is not made specifically FOR intermodal drayage, we have learned to utilize it very well. It’s about $200 a year, which is a lot cheaper than those other software programs. Their advantage is they have a system to keep of dropped trailers, and such, as we have to do that manually. For a small company like ours, it all came down to price.
custom built
posted 3-Dec-08
55 drivers
We have tried a few "canned systems" a few years back and were not happy so 12 years ago we hired an IS person to learn about us and build a system around what we want for our customer base. We are very pleased with it.
Profit Tools
posted 5-Dec-08
30 drivers
We use both Profit Tools and AS400. Profit Tools: They have made a huge improvement of what their system can do. They have created a lot of new EDI invoicing and customer notifications via email. AS400: This is set up more for the accounting aspect of trucking rather than Intermodal dispatch.
none / t-cards
posted 5-Dec-08
50 drivers
We did try TMW for a short time and found that it didn’t fit with our operation. We still use the card system because it works great for what we need. Same old story if it’s not broken don’t try to fix it. Sorry for not being able to help much but we are still old school
Profit Tools
posted 5-Dec-08
25 drivers
I have not had any experience with Trinium or TMW so couldn’t help you there. I think Profit Tools is a decent program and their customer service is at least average, and probably somewhat above. I have no idea what their current pricing is, but annual support with upgrades is not outrageous. The program is definitely designed for intermodal dispatch from the ground up, where as many others I have seen are standard trucking software updated with an “intermodal module”. We were able to get access to their database tables and now have automatic downloading into MS Dynamics Great Plaines Accounting software at the line item level. The customer service department has always been pretty reliable with a return call/email within 24 hrs. They seem to always take note on suggestions from us regarding their program, not saying those suggestions are 100% implemented, but at least they listen with an open ear and offer alternative solutions. Their main accounting download is with QuickBooks and from my understanding they are very good with the support linking those two programs
custom built
posted 5-Dec-08
100 drivers
Back in 2003-04 we started our search for a new TMS for our trucking operations. We looked at most of the products on the market. Surprisingly enough, there are not many Intermodal based systems on the market that could handle a company of our size. To sum it up, I personally liked Profit Tools,it did not seem to have the platform at that time to manage our needs but,it did have good Intermodal processes. We ended up coming to terms with Maddocks Truckmate which was at that time a T/L based software company out of Canada. Strong system with little,Intermodal functionality. So, part of the deal was, we would assign a project team from Intermodal Ops and assist them in developing the Intermodal functionality in their system. A couple of years back, Maddocks merged with TMW and most of the Intl functionality you will see in that system comes from Maddocks. Anyway, we loved working with Maddocks, had some rough spots with TMW after merger, but seem to be getting back on track.
custom built
posted 5-Dec-08
20 drivers
We have designed our own in-house system, as we couldn’t really find one out there that worked for us. It has been an adventure – and an expensive one – but it is getting there. We might even be able to see it one day.
Profit Tools
posted 5-Dec-08
21 drivers
We are using Profit Tools Seems to work fairly well but do have some problems with dropping and picking equipment as well as multiple stop loads. The customer sevice is excellent but the pricing is a bit steep. After the intitial purchase we are paying a maintenance of over 2500.00 per year for upgrades with only 3 dispatch station.
TMW
posted 5-Dec-08
50 drivers
We use TMW. It works alright for our intermodal operations. Our systems are designed for over-the-road dispatch since that's mostly what we do. We just adapt it for our port operations. I don't have any opinion on their customer service or pricing as I'm just a user.
Profit Tools
posted 5-Dec-08
3 drivers
I only have certain parts of the Profit Tools program due to costs. Not sure if they are high or not on the price. They are comparable on price for the other programs I called. I purchased a basic program and love everything it has to offer. I do plan on upgrading the package here in the near future.
Profit Tools
posted 5-Dec-08
(no driver count)
We use Profit Tools and before I purchased the system, I reviewed most of the other major brands. The Profit Tools product is far superior to other systems in functionality and most importantly, customer service. Regular updates are sent reflecting changes that we request and we also benefit from ours peers requests. Coming from a MIS background, it is the best system out on the market for an Intermodal company.
Trinium
posted 5-Dec-08
(no driver count)
We are using Trinium software. We like it and find it to be the best product on the market for our business.
Profit Tools
posted 5-Dec-08
9 drivers
Currently we are using Profit Tools for Trucking. It’s the only dispatch system I have ever used. It’s very user friendly and easy to navigate. In our system with 15 drivers it’s easy to manage. There is flexibility with profit tools to create your own dash board, at a cost of course. It can be tailored to meet the specific needs of a trucking company. Pricing is controlled at a different location. Customer service is good. You are assigned a contact and they utilize “go to meetings” so they can work the screens with you. All in all I am happy with it.
Compcare
posted 5-Dec-08
12 drivers
Software used is called Vintermodal by Compcare services, it works great.
none / t-cards
posted 5-Dec-08
5 drivers
I have never used software for dispatch In 20 years, not saying thats a good thing. Every company I work at is cold calls and an Exel Spread Sheet.
custom built
posted 5-Dec-08
14 drivers
We are using a system we have had in place for over 20 years for both dispatching, billing, and accounting. Haven't made a change to it because it is so simple and easy to learn and I haven't wanted to spend the time and money to convert to another system. We pay $60 a month on support fees and the original program cost approx $6,000. I don't know if it is still available for purchase and installation as the original company was bought out and the new company wanted to sell a different system, much more expensive to purchase and maintain.
PCS Software
posted 8-Dec-08
15 drivers
Profit tools is good but they try to kill you on the number of users: I used the TMW system but it is more of a flat bed/van system. The system that we are currently using is a program called PCS. It is very good with the intermodal and you can pay the drivers several ways. McCleod system will cost a fortune and then they will kill you in adjustment fees.
GTG Technology
posted 6-Aug-15
15 drivers
We are using Profit Tools. I am 90% happy with it. We have some problems with generating driver settlement correctly. The cost is on the high side I believe with the cost of additional licenses for each module when we add to our office staff. One flat fee would be nice. We have one of our competitors using Trinium and I have not heard anything good about it.
Trinium
posted 24-Aug-15
25 drivers
At the time I purchased Creative Systems, all of the intermodal software sucked. So, I purchased $25k crappy system (intermodal and brokerage systems), rather than an $75k crappy system. I still believe I made the right decision. The original people at Creative have found themselves on the losing end of a merger, and left the company to start Tailored Logistics. I have not seen their new product, but they created the Freight Link product I have. I rate Freight Link a D. I looked at Trinium. The sales guy is the former Creative Systems salesman. I took a pass on their system. It was better than Freight Link, but there wasn’t enough to warrant a change. I looked at Profit Tools and came to the same conclusion as Trinium. I have worked as a fright biller, collector, dispatcher, financial analyst and executive. I consider myself quite up to speed on what you need for an effective system. It’s just that all software is too slow and too cumbersome. Too much clutter and data doesn’t get enough visibility. I will need to upgrade my Freight Link system and have an interest in reviewing new products. I would love to partner with other intermodal truckers and develop a simple and effective system to bill customers and pay drivers. I have developed a system for my business, but during the last mile of development the programmer got ill. It never got completed, but it works well enough for demonstrating the concepts. All of the logic is still valid.
custom built
posted 30-Nov-16
165 drivers
We’re currently using Trinium and I believe it’s a great system all around. It’s definitely enabled us to grow and is very user friendly. I believe their pricing is fair, definitely not the cheapest out there but I don’t regret our decision by any means. I believe in just a year’s time Trinium has paid for itself through creative operations. (IE street turn visibility). I would highly recommend this system to anyone looking to switch operating systems.