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104 Total Reviews
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38   Profit Tools view
20   custom built view
11   Compcare view
10   TMW view
9   Trinium view
8   PCS Software view
4   none / t-cards view
2   Creative Systems view
1   GTG Technology view
1   Saucio Systems view

Here are the results of my informal survey. Hope this helps you decide which intermodal dispatch software works best for your company. It is interesting how the opinions vary quite a bit. Thank you for your input. Be sure to click on a name to narrow the results. ~Jason
SHOW ONLY:    Compcare    Creative Systems    GTG Technology    none / t-cards    PCS Software    Profit Tools    Saucio Systems    TMW    Trinium    custom-built    (show-all)
CURRENT SYSTEM COMMENT / REVIEW
TMW
posted 14-Nov-08
10 drivers
We use TMW company wide. It’s an okay system.
TMW
posted 14-Nov-08
9 drivers
I have not worked with any other dispatch software other than TMW but I’ve heard good things about Profit Tools.In my opinion, I think that TMW is definitely more customer friendly in giving them the updates/status on their loads. I do not think TMW is as user friendly as it could be because we have found flaws in it that we do not like but have to work around. The customer service entry part of TMW is easy once you are trained properly but the dispatch part is still a little hard to get used to. As far as how the system is working out for our operation, it is going well. It takes some time to teach the drivers how to read the loadcards that they are given but I think there is a little too much information that the driver doesn’t need.
TMW
posted 14-Nov-08
32 drivers
We use TMW and we are very happy with it. I am unsure of the pricing.
TMW
posted 14-Nov-08
90 drivers
Since we use TMW I have nothing to compare it with...We really like TMW for truckload and brokerage. There are probably options that we dont' use for intermodal which would make it rock but as we use TMW I'd call it adequate.
TMW
posted 14-Nov-08
(no driver count)
We presently use TMW. Basically good for presenting from the field; operation billing and driver information for corporate invoicing and settlement.We are in process of rolling out to all our Intermodal facilities a new operational dispatch, billing and settlement software program to all 47 of our facilities.This system is in house designed specifically by and for Intermodal use. No more of Intermodal as an after thought in trucking software.
TMW
posted 14-Nov-08
30 drivers
TMW and the system is great for invoicing and basic tracking however the per diem tracking is non existent without crystal report supplementals and even then it is not not great at per diem tracking. From my past experience Vilden Systems has one of the best Intermodal systems in existenance.
TMW
posted 14-Nov-08
18 drivers
We use TMW (Truckmate) and have had loads of problems over the past 4 years. Customer service is poor and slow. Take a look at Cargowise or McLeod.
TMW
posted 14-Nov-08
(no driver count)
We currently use TMW to dispatch all our drivers. I think the system is great to work with once you get involved in it.Customer service is very good with our problems we have.
TMW
posted 14-Nov-08
30 drivers
The decision to use TMW Systems for our dispatch was done before I started. However, I’ve been told they did some comparison against various other software and felt this was the best value for the services. We have the ability to interface with our trucks communication, receiving and send Electronic communications. They have also developed the functionality to send out load tenders but isn’t something we currently require. Their customer service is very good as they work to solve any problems and is covered under their 18% annual maintenance fee, excluding support for customizations.
TMW
posted 5-Dec-08
50 drivers
We use TMW. It works alright for our intermodal operations. Our systems are designed for over-the-road dispatch since that's mostly what we do. We just adapt it for our port operations. I don't have any opinion on their customer service or pricing as I'm just a user.