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104 Total Reviews
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38   Profit Tools view
20   custom built view
11   Compcare view
10   TMW view
9   Trinium view
8   PCS Software view
4   none / t-cards view
2   Creative Systems view
1   GTG Technology view
1   Saucio Systems view

Here are the results of my informal survey. Hope this helps you decide which intermodal dispatch software works best for your company. It is interesting how the opinions vary quite a bit. Thank you for your input. Be sure to click on a name to narrow the results. ~Jason
SHOW ONLY:    Compcare    Creative Systems    GTG Technology    none / t-cards    PCS Software    Profit Tools    Saucio Systems    TMW    Trinium    custom-built    (show-all)
CURRENT SYSTEM COMMENT / REVIEW
custom built
posted 12-Nov-08
15 drivers
Our software is one that I wrote. It is Linux based. There are a couple of other companies using it, but I don't make it generally available.
custom built
posted 14-Nov-08
12 drivers
I believe just what I have seen that TMW is the best, but there are still some things they can improve on with the intermodal piece of their software. We are still using our own software program and it works fine, but we are looking at buying the TMW program. Some of the programs you mention are very expensive.
custom built
posted 14-Nov-08
30 drivers
We had a system installed a few years ago called Maddocks (was bought out by TMW, a couple of years ago, I think) The program was a horror story for Intermodal, and after 6 months I pulled the plug on it and went back to our old program that is no longer supported. Fortunately for me, the guy who developed it is also my IT guy now, so he keeps it running for us. I was approached by TMW after the takeover, had a few phone calls from them and promises to look into the problem, then nothing (just like Maddocks). So I don’t need to tell you what I think of their customer service I have looked at a couple of systems and Profit Tools looks to be the best for Intermodal. They have been chasing me for years and I know them quite well. When I bought our system it came down to a decision between Maddocks & Profit Tools, and I made the wrong one. Pricing wise, Profit Tools looks to be the best value for the money.
custom built
posted 14-Nov-08
30 drivers
I am still working with my custom made program. But realistically, am going to have to get a new system soon. It would facilitate a lot of POD requests, etc. I have seen Trinium. That system looks pretty good. And I just requested info on Profit Tools, I still need to look at that one.
custom built
posted 14-Nov-08
9 drivers
Honestly, I have never used any of the software you listed below. Our software was created in house. The person who created it is actually looking for other companies to sell it to. It is so easy and everyone here in my office loves it. It is very user friendly.
custom built
posted 14-Nov-08
65 drivers
We are still using our custom program. However, it is a little outdated and is currently being rewritten to reflect some of the changes that have occured in the industry and in our operations. We are very happy with what we have, and are excited about the new system once its finished. I can't really speak to the off the shelf products. I'm not familar with many of them. We feel like the price to have it redone is very fair for everything it will do including trailer tracking and storage/ per diem issues. Since we are so diverse handling intermodal domestic, international, and also OTR with our own equipment, the off the shelf programs we did look at all lacked something in one area or another.
custom built
posted 14-Nov-08
100 drivers
Hard to answer. We built our own systems (starting in 1981) which, in our opinion, remain the best for our purposes. We're always on the cutting edge on IT so using a canned system would be going backward for us. We are familiar with Trinium which seems to offer a good product and is well supported.
custom built
posted 14-Nov-08
45 drivers
We write our own software.I have seen Profit Tools and it seems like it does a good job. Not sure how pricey it is.
custom built
posted 14-Nov-08
100 drivers
We do not use any of those systems….we had a programmer develop our own program as trucking is just part of our business. We looked at several different ones years ago but none could do all that we wanted. So, we had one made that meets our own needs.
custom built
posted 14-Nov-08
67 drivers
We currently have our own system that was designed for us. It does not have all the capability of the Profit Tools program but it also was 1/5th the cost. I looked at their software a few years ago and I felt it was too pricey. Our current dispatchers have 10-20 years experience in the industry and feel there is no need to have an expensive program to aid them in dispatch. Although those who use Profit Tools swear by it.
custom built
posted 14-Nov-08
28 drivers
We designed a system on our own that we are happy with. We have not purchased any of the below mentioned systems
custom built
posted 14-Nov-08
15 drivers
Our software was customized just for us. We did look into Profit Tolls but at the end it worked out to be too expensive.
custom built
posted 14-Nov-08
30 drivers
Not sure what you are looking for, but don’t have enough knowledge to speak of other dispatch software packages.I have heard the names, but don’t know anybody who has used them to be able to speak of them either.Our dispatch software is/was made specific for us. Works well for city & road intermodal dispatch. It works for rail & truck brokerage – but not as well as some may desire.Overall – accomplishes desired task.We were first customer of the company who wrote our program – I think does a fair job in responding to our needs – not always as quickly as desired, but fair. Any self-made software packages in today’s environment isn’t cheap, but is a far cry over the manual system(s) used prior to having package written.
custom built
posted 24-Nov-08
10 drivers
We use a modified version on Microsoft Access. We tried Profit Tools a while ago, but gave up on it. It required constant updating and seemed way too cumbersome. Most companies use a T Card board, which also requires constant updating, as well as dispatchers wandering back in forth in front of a huge board. Our system allows us to do all our dispatching from our desks. I have yet to see a true software application for dispatch. I know of several people who have invested in systems but eventually gave up on them. The two greatest needs are simplicity and effectiveness, and unfortunately they are always cumbersome in order to be effective.
custom built
posted 3-Dec-08
6 drivers
Yes, we still you computerized T-cards. www.teecards.com Although it’s not like the other programs because it is not made specifically FOR intermodal drayage, we have learned to utilize it very well. It’s about $200 a year, which is a lot cheaper than those other software programs. Their advantage is they have a system to keep of dropped trailers, and such, as we have to do that manually. For a small company like ours, it all came down to price.
custom built
posted 3-Dec-08
55 drivers
We have tried a few "canned systems" a few years back and were not happy so 12 years ago we hired an IS person to learn about us and build a system around what we want for our customer base. We are very pleased with it.
custom built
posted 5-Dec-08
100 drivers
Back in 2003-04 we started our search for a new TMS for our trucking operations. We looked at most of the products on the market. Surprisingly enough, there are not many Intermodal based systems on the market that could handle a company of our size. To sum it up, I personally liked Profit Tools,it did not seem to have the platform at that time to manage our needs but,it did have good Intermodal processes. We ended up coming to terms with Maddocks Truckmate which was at that time a T/L based software company out of Canada. Strong system with little,Intermodal functionality. So, part of the deal was, we would assign a project team from Intermodal Ops and assist them in developing the Intermodal functionality in their system. A couple of years back, Maddocks merged with TMW and most of the Intl functionality you will see in that system comes from Maddocks. Anyway, we loved working with Maddocks, had some rough spots with TMW after merger, but seem to be getting back on track.
custom built
posted 5-Dec-08
20 drivers
We have designed our own in-house system, as we couldn’t really find one out there that worked for us. It has been an adventure – and an expensive one – but it is getting there. We might even be able to see it one day.
custom built
posted 5-Dec-08
14 drivers
We are using a system we have had in place for over 20 years for both dispatching, billing, and accounting. Haven't made a change to it because it is so simple and easy to learn and I haven't wanted to spend the time and money to convert to another system. We pay $60 a month on support fees and the original program cost approx $6,000. I don't know if it is still available for purchase and installation as the original company was bought out and the new company wanted to sell a different system, much more expensive to purchase and maintain.
custom built
posted 30-Nov-16
165 drivers
We’re currently using Trinium and I believe it’s a great system all around. It’s definitely enabled us to grow and is very user friendly. I believe their pricing is fair, definitely not the cheapest out there but I don’t regret our decision by any means. I believe in just a year’s time Trinium has paid for itself through creative operations. (IE street turn visibility). I would highly recommend this system to anyone looking to switch operating systems.